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Pennywise.biz : FAQ

FAQ

What in the world is Pennywise all about?

Whether in good times or bad, most of us keep experiencing the same problem: It’s hard to make the money cover all of one’s monthly needs, not to mention our manifold wants! Enter Pennywise.biz, a daily deal Web site offering both everyday essentials and entertaining extras at dirt-cheap prices. What’s more, every item comes to you with a shipping-and-handling charge of a single penny—hence the Pennywise name. Our moniker derives from an English idiom that refers to being cautious with small sums of money. Making sense out of your cents is exactly what we want to help you do.
 

Why offer just one item daily?

Well, it takes a lot of time for our secret agents to scour all those discount racks, garage sales and dusty warehouses in search of the best deals. By presenting a single item per day, we hope to not only give them a little breathing room, but to also provide you with ample opportunity to shop around. Waste not, want not!
 

Does Pennywise.biz offer customer support?

Of course! But we still have to watch our own budget, and that means we can’t offer telephone support at this time. Whether you have an inquiry related to an order, your account, or difficulties with the site, feel free to email us by clicking on the “Contact Us” link below. Just make sure to select the appropriate category so that your missive gets to the right person.
 

What is the return policy on items purchased through Pennywise.biz?

If you are not satisfied with a purchase, we will be happy to accept your return if requested within 30 days of receipt for a full refund of the purchase price, minus shipping, handling or other additional charges. If the item is defective, damaged, or incorrect, a refund will be provided once it's returned. All returns must have an RMA number provided by Pennywise.biz. A returned item must be identical to the brand, specifications, item description and condition of your original purchase. The item must be returned to Pennywise.biz in good condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. If the item is missing original packaging and/or accessories, a 15% restocking fee will be deducted from your refund. Certain products (vitamins, bedding, oral care, undergarments, etc.) cannot be returned if they have been opened. Please see the product description or contact Customer Service for details.
 

What forms of payment do you accept?

Currently, Pennywise.biz accepts payments through PayPal. It’s a safe, secure third party site that allows you to pay with Visa, MasterCard, Discover, American Express or your bank account.
 

What's the difference between Pennywise.biz and those other daily deal sites?

What’s the difference, you ask? Tell us, what’s the difference between chocolate and vanilla, India pale ale or stout, a tailored blazer or a leather jacket? Variety is the spice of life, as the proverb states, and you should try whatever site catches your fancy. But we bet our great selection will keep you coming back and that our one-cent shipping will make your pocketbook smile. That is, if pocketbooks could smile. And if yours does, let us know where you got it because that would make a great sale!
 

Okay, you got me, I placed an order. When can I expect to receive my item?

We generally ship an order one to two days after you place it, and you can get the skinny on the carrier and tracking info after logging in to your account and viewing your order history. You’ll also receive an email containing the exact same stuff. You won’t receive custom skywriting, a candygram or a fireworks display. Because, you know, thrift.
 

I placed an order on Pennywise.biz, but it's not showing up in my order history! What do I do?

A disappearing order could be due to a number of factors. A server timeout might’ve severed the user connection, resulting in the order not getting properly logged. Your method of payment might not have been approved. Eldritch monsters from beyond space and time might’ve pilfered it just for fun. Whatever the reason, please email our support staff and they’ll get right on it.
 


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